Responsible Gambling Policy

We take responsible gambling seriously and want play to remain safe and under your control. We believe players should be able to enjoy the site while having simple, practical tools to manage their activity. Below you will find clear information about the controls we offer, how to recognise risky behaviour, and where to seek further help if needed.

Player protection principles

We promote controlled play and transparency. Our approach is focused on prevention and support - making it easy for you to set limits, pause activity, and reach our team if you need assistance. We encourage players to make informed choices and to use the tools available to manage time and spending.

Activity-control tools

To help you stay in control we provide a range of practical controls that can be applied to your account. These tools are designed to be straightforward to use and to give you flexibility over how and when you play.

Deposit limits

You can set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can usually be adjusted in your account settings and any change may take effect after a short waiting period to prevent impulsive increases.

Loss limits

Loss limits allow you to cap how much you can lose over a chosen period. Setting a loss limit helps keep spending predictable and reduces the risk of chasing losses during a session or over time.

Time limits and session controls

Session timers and daily play time limits help manage how long you spend on the site. You can choose automatic reminders or automatic logout after a set period to promote breaks and responsible use.

Temporary time-out and self-exclusion

If you need a break, you can request a temporary time-out or longer self-exclusion from your account. Time-outs are designed for short-term pauses, while self-exclusion blocks access for a longer period. Both options can be activated via your account settings or by contacting our support team.

Signs of problematic behaviour

Be aware of warning signs such as increasing deposit frequency, playing longer than intended, neglecting other responsibilities, or chasing losses. If you notice these patterns in yourself or someone you care for, consider using limits or taking a break.

Tips for maintaining control

Plan your play: set a budget and time limit before you start. Treat gambling as entertainment, not income. Use the available limits and reminders, avoid gambling under stress or while impaired, and keep financial details secure.

Professional help and contacting support

If you would like assistance setting limits or requesting a time-out or self-exclusion, contact our support team at [email protected]. If you feel you need professional help, please reach out to a qualified adviser or local support services. We will support you in taking the next steps and will respect any account restrictions you choose to apply.